🔄 Refund Policy
Customer satisfaction is important to us. Our refund conditions for services and products are as follows:
1. Registration and Accounting Services (TIN, Wolt, Tax)
- If the documentation process (TIN opening, applications) has not yet started, your payment will be 100% refunded.
- If the service has already been executed (TIN opened, entered into the system, etc.), the payment for this service is non-refundable.
2. Electric Bicycle Rentals
- If the rented bicycle is returned early, the payment for the unused days is non-refundable (unless there is a different individual agreement).
- The bicycle must be in fully working condition upon return. Any damage caused by the user may be deducted from the deposit or require additional payment.
3. Service and Repair
- If a factory defect occurs in new spare parts used during the repair, that part will be replaced for free, or the cost of the part will be refunded.
- Payments made for the repair service (mechanic's labor) are non-refundable, but a warranty is provided for the work done.